What is the maximum size you can cut?

Our biggest laser bed is 900mm x 600mm.
We can cut longer materials (+2meters) as long as the width doesn't exceed 900mm.

For flexible materials like fabric or leather, we can often fold or work in sections to accommodate much larger sizes — just get in touch and we’ll figure it out.

I need a quote ASAP. What should I do?

Email us your design file and include as many details as possible; i.e material (type, thickness, colour) quantity, deadline and delivery.

We usually reply within 1-2hours. If not, call us on 02080588954

How fast will I receive my order?

Most orders are produced within 24-48 hours.

We ship via Royal Mail (Tracked24), Parcelforce, or Gophr for London-based deliveries. For the most accurate turnaround time, just drop us a message.

What kind of file formats do you accept?

We primarily use Adobe Illustrator and LightBurn.

We accept vector files in the following formats:
.ai, .svg, .pdf,.dwg, .dxf or .dxf

If your design isn’t vectorised, we offer file prep/design services at £35/hour.

Do you cut metals?

No — we don’t cut metals.

We currently offer engraving only on metals.

What materials can you cut? Can I supply my own?

We cut and engrave a wide range of laser-safe materials including:

• Acrylic (Perspex)

• Plywood and MDF

• Leather

• Fabric

• Card/Paper

• Foam

• Latex, Mylar, Framis, and more

You’re welcome to bring your own material as long as it's laser-safe.If you're unsure — just ask! We're always open to testing something new.